Terms & Conditions
1. GENERAL TERMS
1.1. By using this website, you confirm that you are at least 16 years old or using it with the supervision of a parent or legal guardian.
1.2. We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice.
1.3. Your continued use of our website after any changes constitute your acceptance of the new terms.
2. PRODUCT INFORMATION
2.1. We strive to provide accurate product descriptions and images, but we do not guarantee that colors, sizes, or details will be exactly as shown due to screen variations.
2.2. Prices and availability are subject to change at any time without notice.
2.3. We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
3. ORDERS & PAYMENTS
3.1. By placing an order, you agree to provide accurate and complete billing and shipping details.
3.2. We accept payments through [list payment methods, e.g., Credit/Debit Cards, UPI, PayPal, etc.].
3.3. If payment is declined or unsuccessful, we have the right to cancel the order.
4. SHIPPING & DELIVERY
4.1. We process and ship orders within 4-7 business days after payment confirmation.
4.2. Delivery times may vary depending on your location and shipping provider. Delays due to unforeseen circumstances (e.g., natural disasters, strikes) are beyond our control.
4.3. Customers are responsible for providing correct shipping details. We are not liable for lost or delayed shipments due to incorrect addresses.
5. RETURNS & EXCHANGES
5.1. We offer 7-day return/exchange policy on eligible products.
5.2. Items must be unused, unworn, and in their original packaging for returns/exchanges.
5.3. Non-returnable items: (e.g., custom-made items, discounted items).
5.4. Refunds will be processed within 3-5 business days after we receive and inspect the returned item.
6. CANCELLATIONS
6.1. Once shipped, an order cannot be canceled.
6.2. If your order is canceled by us due to unforeseen reasons, a full refund will be issued.
7. INTELLECTUAL PROPERTY
7.1. All content on this website, including logos, images, designs, text, and graphics, is owned by Emperor Clothing and is protected under copyright and trademark laws.
7.2. You may not use, copy, or reproduce our content without written permission.
8. USER CONDUCT
8.1. You agree not to use our website for any unlawful activities, including but not limited to:
- Fraudulent transactions
- Posting offensive, harmful, or misleading content
- Hacking or disrupting website functionality
9. LIMITATION OF LIABILITY
9.1. Emperor Clothing is not responsible for:
- Any direct, indirect, or incidental damages from using our website.
- Delays or failures beyond our control, such as shipping delays or third-party errors.
- Loss of profits, data, or business interruptions.
10. PRIVACY POLICY
10.1. By using this website, you agree to our Privacy Policy. We collect and use customer data to process orders and improve user experience.
10.2. We do not sell or share your personal information with third parties except for necessary services (e.g., payment processing, shipping).